Support

“Whatever the problem or query, the phone service is always top rate, with a pleasant person to initially answer the phone and if an engineer is not available at the time, they always ring back within 15 minutes at the most.”
Robert Church, church of bures
Troubleshooting
Our Customer Support team is here to help with any query, though you may find the answer to some common questions here.
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Maintenance
Whether your system is supplied by Integra ICT or not, providing it meets certain criteria, we are happy to offer you a selection of support and maintenance bundles that will ensure your system is up and running at all times.
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Customer Services
We offer customers a broad choice of services from basic business requirements through to sophisticated unified communications.
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Account Management
At Integra ICT we have a structured Account Management Team that ensures our clients receive the highest levels of customer service and on-going support, post-project implementation.
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Customer Support
Tailored to suit your individual requirements; from standard packages that include support 9am to 5pm Monday to Friday, through to 24 hours, 365 days a year support packages.
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Customer Training
To make certain that you make the most from your investment we have structured a training program for you which will very quickly get your team up to speed.
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Project Management
At Integra ICT we have a focused team of personnel who follow the Prince2 Project Management methodology.
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