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Tel: 08451 668 760
Fax: 08451 668 761
info@integra-ict.co.uk


Integra ICT Ltd,
Reg. number 3658073,
Reg. office of Gateshead Close, Sandy, Bedfordshire. SG19 1RS
VAT number 716 4385 29

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Earpiece
This is the bit at the top of the Andset

ECMA
A European association for standardising information and communications systems.

EMC
Electromagnetic Compatibility. Ameasure of a system’s ability to operate without its efficiency being impaired by interference from other systems, and without affecting the operation of other systems.

ETS
European Telecommunications Standard. A standard published by ETSI. N.B. I-ETS is an Interim European Telecoms Standard.

ETSI
European Telecommunications Standards Institute. The body responsible for the development of telecommunication standards that will be ratified by the EU for use within the European Community.

EuroISDN
A name for ISDN as defined by the relevant European ETSI Standards.

EXCHANGE LINE GROUPING
Allows you to group a number of exchange lines for exclusive use of say the service department so that customers can always get through while the other lines are shared by the rest of the company.

EXCHANGE LINES
Exchange lines link the telephone system to the public telephone network.

EXCLUSIVE HOLD
Exclusive hold allows you to exclusively put a call on hold exclusively and prevents other extensions from accidentally picking up your call.

EXTENSION GROUP HUNTING
Extension group hunting lets you designate a number of extensions as one group so that incoming calls ‘hunt’ among them for a free extension. This can ensure that all calls to that group are answered by the service or admin department etc.

EXTENSION STATUS INDICATORS
This is the same as Busy lamp field indicators. (BLFI)

EXTERNAL PAGING
This enables you to make announcements over the tannoy system in your building.

EXTERNAL/INTERNAL LINE IDENTITY
External/internal line identity distinguishes between internal and external calls. It is also referred to as distinctive ringing.