"An efficiency review is a comprehensive analysis across six mission critical areas of your communication
platforms resulting in a detailed report identifying improvement opportunities and cost savings."



The process

The process typically takes less than one day on each site and involves a full technical analysis of current systems as well as discussions with key users that interface with your communication systems. 



 The company 

With experience stretching across four decades integra ict is understood to be the only telephony reseller in the UK to combine ISO 9001 and ISO 14001 accreditation with PRINCE2 project management. The efficiency review, pioneered by integra ict is the industry’s most innovative and comprehensive communications analysis tool.



 The investment 

Supported with a comprehensive money back guarantee an efficiency review can be conducted in your organisation for £1250.



The Benefit 

The benefits of this review is a comprehensive report prioritising the recommendations for :

1. reducing costs

2. improving organisational productivity

3. uplifting customer service

4. enhancing internal communication, and

5. delivering state of the art equipment that’s self funding and money saving.



 




The savings uncovered were a huge surprise

 “I am delighted with the outputs of the efficiency review.  The information was hugely valuable and led to savings in excess of £67,000 in year one alone.  Put bluntly, we are more efficient than ever before.”

 Michael Ford - IT Manager - Interaction Recruitment 




Scope of Review
 

The efficiency review looks at six critical areas of your organisation resulting in a detailed report identifying realistic improvement opportunities and cost savings. These are then prioritised so the recommendations made provide a meaningful return on investment.

 


    Potential benefits delivered

 

 Top 40 and most valued benefits


Why Choose Integra ICT?
 

7 great reasons why Integra ICT makes the ideal choice

 

1. Breadth of experience

With experience across four decades our clients include Emergency Services, Hospitals, Surgeries, Councils, Schools, Universities, Call Centres, Accountants, Law Firms, Construction, Manufacturers, Agriculture, Engineering and Logistics to name a few. 

 

2. Accreditations

Integra ICT is understood to be the only telephony reseller in the UK to combine ISO 9001 and ISO 14001 accreditation with PRINCE2 project management, the de facto standard used extensively by the UK Government.

 

3. Client loyalty/retention

 

“As a Bursar in three Cambridgeshire Schools I’ve dealt with Integra ICT over a ten year period. They keep me up-to date with current trends regularly, but are not “pushy” when it comes to sales.

Val Johnston – Bursar – Manor Community College


Integra ICT has hundreds of testimonials from satisfied clients and likely from an organisation in your sector. Moreover, independent market research identified almost all clients (99%) would happily recommend us. 

 

4. Distinctively different approach

Integra ICT has pioneered the industry’s most innovative and comprehensive analysis tool - the efficiency review. This remarkable tool helps organisations get maximum value from their ICT platforms and is what makes us distinctively different.

 

5. Best of breed products and services

Selecting only ‘best in class’ products Integra ICT partners with world leading telecoms companies, including Siemens, Mitel and Avaya. Lines, minutes and mobiles are delivered through BT, Vodafone, O2 and other leading brands

 

6. Breadth of services


Training

Maintenance contracts

Consultancy

Efficiency surveys

CAT5/6 Cabiling

24/7/365 Support

Mobile networks

Line worker protection

Toll Fraud protection

Business continuity

Email filtering

Audio conferencing

Video conferencing

SMS Messaging

Nurse call

Wireless radio

Call manangement

Patient Access

Call recording

Voicemail

Auto Attendant

Voice over ip

Network services

CTI






















 


7. Commitment to deliver

Fundamental to the approach used by Integra ICT is the commitment to   delivering five significant benefits to all client organisations. These are to:

a) reduce costs

b) improve organisational productivity

c) uplift customer service

d) improve internal communication, and

e) delivering state of the art equipment that’s self funding and money savings.


From the word go integra ict put themselves into a strong position, their staff are great ambassadors for the company. Thank you Integra for making the process painless, may your excellent customer care continue.”

Clive Martin – Facilities Manager – Buckingham University



   

Testimonials

Complete confidence…

This is the fourth system purchased from integra ict and you are one of the few companies I have complete confidence in. Your approach helped us free up staff to carry out other key jobs important to us and aided our staffing decisions when looking into the most cost effectively way of setting up and running a large site. Extended thanks go to all the staff at integra ict who are first rate. I’ll happily act as a reference site for you at any time.”

Susan Wojtowicz – Business Manager – Hampton College

 

Always kept up to-date…

“As a Bursar in three Cambridgeshire Schools I’ve dealt with integra ict over a ten year period. They keep me up-to date with current trends regularly, but are not “pushy” when it comes to sales.

Val Johnston – Bursar – Manor Community College


Impressive year in year out…

“Since having our system installed in June 2000 we have continuously been impressed with the service from integra ict. Whenever we’ve needed anything the response has been quick and efficient. We’re very happy with the support and advice.”

Christine Hakewill – Administration Manager – Kettering Park School


Lower costs with excellent service and support...

integra ict  is incredibly helpful and professional. We are kept well informed on new technologies, many of which have delivered substantial savings. integra has improved our billing processes, driven out waste and helped increase productivity.” 

Clive Paskell – Business and Resource Manager – Swavesey Village College

 

Fruitful relationship…

“The school is very satisfied with the customer care shown by integra ict over a number of years. Their technical knowledge and expertise is first rate and they’ve always been receptive to our needs. We look forward to a long lasting and fruitful relationship.”

Chris Charlton – Bursar – Peterborough High School

 
Caring, technical and cost effective…

“Thanks to the approach integra ict took it soon became clear that the savings identified meant we were actually going to pay less than we were currently spending and get a brand new telephone system into the bargain.”

Karen Gregory – Office Manager – St Benedict’s Catholic College



Meet all the challenges…

“No matter what challenge I have, the people at integra ict always come up with a solution in a fast efficient manner. It’s a credit to them all.”

Jenny Norman – ICT Technician – The Royal Hospital School


So easy…

“I was amazed at how little disruption there was to our working day during installation. It was especially pleasing to see the trainer revisit to recap after the long summer break.” 

Maureen Phillips – Admin Manager & Bursar – Brewers Hill Middle School


A future-proofed system…

“We’re absolutely delighted with integra ict. We now have a system with all the features we wanted and the capacity and functionality for the future. I highly recommend integra ict to any user, particularly in a large school or workplace.” 

Mark Loster – Bursar – Trinity Catholic High School

 

Training tailored to our school…

“The whole process from ordering, installing, training and maintaining has been exceptional. Everything conducted in a professional, courteous and unobtrusive manner and the training made the understanding of equipment simple and tailored to our requirements.”

Diana Weston – School Administrator – Bourne Grammar School

 
We made a great choice…

“After a great deal of deliberation we wisely chose integra ict to help us replace the core system and its components. Their distinctive and comprehensive survey helped us identify exactly the right solution. All the staff at integra has an impressive wealth of experience and the school is very grateful for the service received. It makes a refreshing change to work with a company who provide excellent service at all levels.”

Terry Sullivan – ICT Resource Manager – George Green’s School


Worked efficiently…

“To summarise the work integra ict carried out has been excellent, always prompt and informative and the end result a very effective solution. I can recommend integra ict whole-heartedly.”

David Mills – Network Manager – Tonbridge School


Extremely happy…

“I’m extremely happy with the service integra ict provide to The Walnuts School. All requests are dealt with fast and efficiently.”

Debbie Robinson – Business Manager – The Walnuts School

 

Great value, fast, friendly and caring…

“The communication with integra ict at all times is excellent. The support provided is always prompt, friendly and caring and is pitched at exactly the right level.”

Mrs R F Mowbray – Bursar – King Edward V1 Grammar School

 

Savings are most welcome…

“I’m pleased the savings you calculated for us are filtering through and are most welcome. On that basis I’ll happily recommend your services to any other school.”

Mrs N Horsell – Business Manger – St James CEVA Middle School

 

A project well planned and completed…

“My express thanks to integra ict for a job well done. The whole project was planned and completed in an extremely tight timescale, whilst I was away on holiday.  The result has certainly made life easier for our reception and other administration staff. We’re very pleased with the new system which is working exactly as proposed.

David Clarke – Director of Finance – St Bernard’s High School and Arts College

 

Coping with Growth…

Having been with integra ict since 2002 and overseen the number of students attending Walton High grow more than tenfold, it’s essential to have a partner capable of coping with our ever increasing demands. The staff at integra ict always respond to requests and carry out work promptly, efficiently and professionally. We look forward to continuing the successful relationship with integra ict rely for many years to come.”

Sheila Bushnell – Business Manager – Walton High


Complaints a thing of the past…

“Since installation the school has actively monitored satisfaction of the system. All staff find it easy to use and user complaints have dwindled to nothing. Thanks to everyone at integra ict involved in negotiations, installation and training. The support has been excellent.”

Beverly Dowsett – Bursar – The John Brampton School

 

Saved much time…

I’m writing to say how pleased we are with our new system it has been a great success and has saved much time. Installation was carried out very effectively with minimal disruption and the training sessions excellent. We certainly feel that we made the right choice in choosing integra ict.

Sue Grant – Finance Manager – The Sandon School

 

Support and service is second to none…

“I just wanted to say how pleased we are with the system, not least because the technical support and service received is second to none.

Please let the whole team at integra ict know how appreciative we are, working with you has been the smoothest and easiest.”

Steph McDonald – Business Manager – Moat Community College




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