Accreditations
Integra ICT the only telephony reseller in the UK to combine ISO9001 and ISO 14001 accreditation with PRINCE2 project management to ensure the smooth implementation and maintenance of clients telephony systems "

BSI :The British Standards Institution
  • BSI ISO 14001:2004
  • BSI ISO 9001:2008
The British Standards Institution:

"raising standards worldwide"

BSI boast that they have helped 80,000 clients worldwide improve their business. We have been one of those businesses since 1993. So you can be sure you are dealing with a quality company.

We are proud to be BSI accredited to ISO9001:2008  and ISO 14001:2004 standards.

    

           

Certificate No. FS12621            Certificate No. EMS 542910


ISO 9001: 2008

Our service and support operation is ISO 9001:2008 certified, ensuring you receive the quality of service you would    expect from a customer-centric organisation. We have also achieved an "Excellent" Level which only the top 15% of companies receive globally. Some of the standards we adhere to under ISO 9001:2008 include:

  • Regular monitoring of client satisfaction
  • Regularly reviewing individual processes and the quality system itself for effectiveness; and facilitating continual improvement
  • Having a set of procedures that cover all key processes in the business;
  • Monitoring processes to ensure they are effective;
  • Keeping adequate records;
  • Checking our service for defects, with appropriate and corrective action where necessary

ISO 14001: 2004

We are one of only a few companies in our industry registered to 14001:2004 We take environmental issues seriously and since obtaining the Standard we have reduced our carbon footprint considerably in areas such as waste and power reduction.

  • Waste Objective: control the disposal of waste products
  • Target: Reduce our business waste to landfill to zero
  • Vehicles Objective: Minimise our impact on climate change caused by CO2 emissions
  • Target: Reduce our mileage by 10% and CO2 levels of our vehicles
  • Power Objective: Minimise our impact on climate change caused by CO2 emissions
  • Target: Reduce our electrical power consumption by 5%
CMA :Communications Management Association:
CMA, Communications Management Association, is the UK's premier membership organisation for ICT professionals and enterprises using communications, networking and ICT for business advantage.

They are the definitive voice of business users on ICT issues to government and regulatory authorities. They also work closely with suppliers to ensure best practice for our user members and their clients.

Their goal is to ensure that CMA members, who spend £15 billion in the communications market annually, are the best informed professionals in the industry.

Integra ICT ltd has been an active member of CMA and its predecessor TIA (Telecoms Industry Association) since 1999 ensuring that I clients can benefit from the association "code of conduct" and best practices.
Vendor Accreditation: Siemens Enterprise Communications
  • http://www.integra-ict.co.uk/sitedata/player/Integra_ICT_Ltd_v2_indd.pdf
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