Account Management

At Integra ICT we have a structured Account Management Team that ensures our clients receive the highest levels of customer service and on-going support, post-project implementation. Our experienced and highly qualified account managers are on hand to guide you with the right advice.

With our regular customer reviews and seminars, we ensure our clients are kept abreast of the latest technological advances and how any industry changes can provide you with tangible business benefits.

Included, within our Accounts Team services are:

* Free on-hand advice

* Technology Seminars

* Cost consolidation service

* Free on-going consultation visits

We provide a single point of contact for all your communications enquiries.

Internal Account Management

In addition to our field based support, our internal account management team provide existing clients with an additional contact point within the organisation.

This allows clients the option to speak with a desk based team who are able to provide them with advice over the phone.

The benefit of this service is that it expands the reach to clients and helps expedite resolutions to any issues that may occur